Job Description
Zone & Company is a 5-Star NetSuite Solution Provider. We work with a variety of organizations across multiple verticals to scale their business through NetSuite Solutions – from licensing & implementation to ongoing customization & consultation. We're also the proud SDN-certified developer of Zone Advanced Billing (ZAB), the go-to NetSuite billing solution for managing complex billing and revenue recognition needs directly in NetSuite.
Zone & Company has been experiencing tremendous growth and we’re looking to expand our EMP Implementation Team. Come join a rapidly growing software and services company with an incredible culture that puts people first and focuses on delivering excellent results. If you’re detail-oriented, with strong communication and organization skills, who enjoys working in a fast-paced environment and looking for a challenging yet rewarding opportunity, this is the place for you!
Zone & Co is looking for an experienced NetSuite professional to join our Zone Advanced Billing Partner Solutions team. This role will be responsible for supporting partners who are working with clients that are currently implementing Zone Advanced Billing. This role will mainly support these partners from a technical perspective, assisting the Partners throughout the course of the implementations.
This job will be responsible for:
- Assisting ZAB Partners in designing technical solutions within ZAB based on given requirements
- Troubleshooting technical issues within ZAB on an ad hoc basis
- Assisting ZAB Partners in navigating Zone’s internal organization to provide them with appropriate answers to questions that arise
- Documentation of solutions
- Maintaining a repository of technical documentation an ensuring that the ZAB Partners are kept apprised of new collateral available to them
- Contributing to the evolving internal operations of Zone’s Partner Solutions department.
The ideal candidate will have several of the following skills/experience:
- Experience working with Zone Advanced Billing
- NetSuite Administration experience
- NetSuite Certifications (Foundations, Administrator, ERP Consultant)
- Accounting/Finance experience
- Software or AdTech industry experience
- Experience with saved searches, custom records, custom fields, and workflows
- Tech support and/or consulting experience
- Advanced Excel skills (vlookups, pivot tables, etc.)
- Excellent communication skills, both written and verbal
- An understanding of the NetSuite Partner ecosystem
- Experience in establishing and driving internal operational initiatives
This is a remote position; no relocation is required. Minimal travel (5-10%). Excellent benefits. Tons of growth potential! The compensation is very competitive but dependent on experience. NetSuite professionals of all levels are encouraged to apply!